Our Reviews

Stephen M|2024 GMC Sierra 3500 HD

Confirmed Service Customer

3/20/2026

Quick appointment and just the right time to complete the service requested.

3/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

Jason H|2018 Buick Regal

Confirmed Service Customer

9/13/2025

Taylor was hands down best salesman I ever dealt with and any dealership I ever went to!!! My only issue is when I first looked at car it was in the mechanic shop due to a noise in the driverside front end that was awaiting parts to fix. When car was fixed a week later I than finalized my paper work.. appond driving car soon as I let lot the noise in the front driverside was very loud inside and outside the car. I immediately call and said something, I took car back couple days later for the service department to look over.. I was told they found nothing but if I wanted it might be lower control arms and I could have them replaced to 1000 dollars!!!!!! I was also told its safe to just live with the constant noise! Is that how you put your used cars out for sale? Just live with the noise you knew was there and tried to fix and could so now I just gotta live with it? Is that how you guys sell used cars? I know i didnt buy no 80k truck but I expected better from service department

READING, PA

George H|2016 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Great!

9/17/2025

George, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROYERSFORD, PA

William O|2017 GMC Canyon

Confirmed Service Customer

9/16/2025

Was told it was a transmission code, the fluid temperature sensor harness, charged 800+ and on the way home after work completed the engine light came back on. The vehicle app diagnostic says now emissions system. I look under the carriage and noticed they had removed my y-pipe/cat. Converter(has new bolts) to work on the transmission. We will see if im charged for a new problem that wasnt there till they messed with it. Schedule for recheck on 9/17

READING, PA

Margaret C|2024 Buick Enclave

Confirmed Service Customer

9/18/2025

All service completed as requested .

9/19/2025

Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WEST LAWN, PA

Doreen O|2014 Buick Encore

Confirmed Service Customer

9/19/2025

Tim Moyer was very helpful providing an estimate for the paint repairs we requested. Tim and his team completed the repairs quickly and expertly. We are very delighted with the "like new" appearance of our 2014 Encore. Thank you, Tim.

9/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

WYOMISSING, PA

David W|2020 GMC Terrain

Confirmed Service Customer

9/13/2025

Service was as expected and on time.

9/15/2025

David, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Jennifer D|2025 GMC Acadia

Confirmed Sales Customer

9/13/2025

Everyone was easy to work with and very informative!

RANDY FRYBERGER

9/15/2025

Jennifer, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

EASTON, PA

Eugene B|2025 GMC Sierra 1500

Confirmed Sales Customer

9/16/2025

Everyone was very nice and friendly and willing to help!

TAYLOR DOSSANTOS

9/17/2025

Eugene, we are so happy to read such a great review about Geoff Penske GMC INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EPHRATA, PA

Dmitriy Z|2026 GMC Sierra EV

Confirmed Sales Customer

9/19/2025

Leased my 2026 GMC Sierra Elevation EV Extended Range at Goff Penske and had an amazing experience! The sales staff was professional, transparent, and made the process quick and stress-free.

JARED HOMAN

9/22/2025

Dmitriy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

RICHBORO, PA

Roger S|2020 GMC Acadia

Confirmed Service Customer

9/10/2025

Good prompt service!

9/10/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Barry G|2023 GMC Canyon

Confirmed Service Customer

9/23/2025

Oil change took too long

9/23/2025

Thank you for taking the time to share your feedback. we were able to complete both the oil change and the recall service on your truck. We apologize if the oil change took longer than expected. Please know that we strive to perform all services as efficiently as possible while maintaining the highest standards of quality. We appreciate your patience and the opportunity to assist with your vehicle’s maintenance and recall needs. If you have any further questions or concerns, we would be happy to help.

Business Response

READING, PA

Thomas M|2025 GMC Acadia

Confirmed Sales Customer

9/14/2025

Jared went above and beyond to make sure I was taken care of. His personality and the others at this dealership is what made me purchase at Penske.

JARED HOMAN

9/16/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Catherine W|2016 Buick Regal

Confirmed Service Customer

9/24/2025

I was able to make an appointment when it was convenient for me. The wait time was not long and the service was excellent.

9/24/2025

Catherine, your satisfaction is important to us, so we want to sincerely thank you for choosing Geoff Penske GMC INC. and we hope to see you again soon!

Business Response

DENVER, PA

John K|2025 GMC Canyon

Confirmed Service Customer

9/24/2025

First experience with Geoff Penske. Online scheduling was effective and accurate. Completed service was well done. Location is convenient to my home. I will be returning for additional future service.

9/25/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

Paul F|2024 GMC Terrain

Confirmed Service Customer

9/24/2025

Great service with friendly smiles all around!

9/25/2025

Paul, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

NARVON, PA

Matthew D|2024 GMC Sierra 1500

Confirmed Service Customer

9/27/2025

Need more rental cars. But dealership was quick too get my vehicle completed and back to me.

9/29/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

READING, PA

Nicole K|2023 GMC Yukon XL 1500

Confirmed Service Customer

9/12/2025

My oil change itself was not a problem. Unfortunately, after getting my car back, I noticed a scratch on the driver side door as I got into my vehicle. We take very good care of this vehicle and know the scratch was not there prior as the vehicle doesn’t haven’t any scratches on it. We understand that accidents happen but the lack of ownership from whomever did this, is disappointing and a terrible look. Had the individual said hey this happened, can we make this right? Different story, but that’s not what happened.

ELVERSON, PA

Sarah W|2021 GMC Canyon

Confirmed Service Customer

9/15/2025

As always Geoff Penske GMC is the only place I will take my vehicle for service. They are reliable, quick and priced fairly. I never feel like I am being unnecessarily upsold, and I leave knowing that my vehicle is going to last me many more years because of the terrific service it receives.

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Geoff Penske GMC INC. and we hope to see you again.

Business Response

READING, PA

Barry G|2025 Buick Envision

Confirmed Service Customer

9/22/2025

I had an estimate for repairs on my 2025 Buick regarding road paint sprayed on my car. This was processed by the state and I received payment. I brought in my vehicle understanding that I would be without a car for two days. I was so surprised when I received a call that my car was finished in early afternoon of the first day. Thanks for the pick-up to and from dealership. A very good experience.

9/22/2025

Barry, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

SHILLINGTON, PA

Kevin E|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/22/2025

Very good crew!

9/23/2025

Kevin, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOHRSVILLE, PA

Linda B|2023 Buick Encore GX

Confirmed Service Customer

10/8/2025

All services you have done to maintain the car’s performance has been of excellent quality. We have an Encore GX and a Envision. Thank you for your service. The Eddy’s

10/9/2025

Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

READING, PA

Brian R|2018 Buick Encore

Confirmed Service Customer

10/17/2025

I have been dealing with Penske for 9 years. This is the first time that I was not happy with the time it took to service my car. I made an appointment a week in advance and took the car to the service center the day before my appointment. I didn't hear anything and called the service center around 1:30 pm and apparently the technician didn't work on the car. I wasn't notified till approximately 2:30 - 3:00. I picked the car up the next day.

10/20/2025

Thank you for your continued loyalty over the past 9 years — we truly value your business and are sorry to hear about your recent experience. We understand how important timely communication and service are, especially when appointments are made in advance. It’s clear we fell short in this instance, and we sincerely apologize for the delay and lack of updates. Your feedback has been shared with our service team so we can address where improvements are needed. If you’d be open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please feel free to contact us at your convenience.

Business Response

SINKING SPRING, PA

Scott T|2023 GMC Acadia

Confirmed Service Customer

10/5/2025

I have no idea which one of the vehicles I own that you are referring to.

10/7/2025

Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! Service Director Jeremy Wagner jwagner@penskegmc.com

Business Response

READING, PA

Jeffery I|2017 Chevrolet Corvette

Confirmed Service Customer

10/8/2025

Purchased two new rear tires on my corvette. Picked up vehicle and the tire lube was not removed from tires or rims. Very sloppy workmanship.

10/8/2025

Thank you for your feedback, and we sincerely apologize for the oversight during your recent visit. Leaving tire lube on your Corvette’s tires and rims is not up to our standards, and we understand how disappointing that experience must have been—especially with a vehicle as special as yours. We appreciate you bringing this to our attention. Your comments have been shared with our team to ensure this doesn’t happen again. If there’s anything we can do to make this right or if you'd like us to properly clean the affected areas, please don’t hesitate to reach out directly. We value your business and hope to have the opportunity to restore your confidence in our workmanship.

Business Response

READING, PA

Patricia A|2021 GMC Terrain

Confirmed Service Customer

10/8/2025

Nice and friendly and take good care of my car.

10/11/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOHNTON, PA

Cynthia B|2026 GMC Terrain

Confirmed Sales Customer

10/14/2025

you all were very nice thanks for lunch ☺️

RANDY FRYBERGER

10/15/2025

Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

READING, PA

Kevin B|2025 GMC Sierra 1500

Confirmed Sales Customer

10/14/2025

Taylor made the entire experience pleasurable. he had numbers ready for me with a few alternatives, very efficient, and appreciated.

TAYLOR DOSSANTOS

10/15/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PERKIOMENVILLE, PA

Amanda A|2026 GMC Terrain

Confirmed Sales Customer

10/21/2025

Great quick service

ZACHARY BURNS

10/21/2025

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTTSTOWN, PA

Margaret G|2024 GMC Acadia

Confirmed Service Customer

10/27/2025

State inspection completed! Oil and Tire status checked but did not need service at this time.

10/28/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

READING, PA

Walter S|2026 GMC Canyon

Confirmed Sales Customer

9/12/2025

My entire experience was very enjoyable could not expect anything better

TAYLOR DOSSANTOS

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HUGHESTOWN, PA

Ruth M|2024 GMC Terrain

Confirmed Service Customer

9/15/2025

you always call but I never get s phone call

9/16/2025

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

TEMPLE, PA

Alyssa H|2025 GMC Acadia

Confirmed Sales Customer

9/26/2025

Our salesman Zack was truly amazing . He made the car buying process so simple and easy .

ZACHARY BURNS

9/28/2025

We're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FLEETWOOD, PA

William G|2022 Chevrolet Camaro

Confirmed Service Customer

10/24/2025

These folks always are accommodating and professional Highly recommend

10/26/2025

William, thank you for choosing Geoff Penske GMC INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOHNTON, PA

Andrew S|2024 GMC Sierra 1500

Confirmed Service Customer

10/28/2025

Waited for 6.2 engine recall, and repairs to kicker tailgate audio. Tech also suggested tire rotation which I forgot about.

10/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORGANTOWN, PA

Andrew G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/4/2025

Great service! Everyone explained things in detail, were friendly, and made the whole process quick and painless. Appreciate everyone involved!

SINKING SPRING, PA

Steven H|2025 GMC Yukon XL 1500

Confirmed Sales Customer

10/7/2025

Very positive overall. Taylor was great to work with.

TAYLOR DOSSANTOS

10/8/2025

Steven, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Business Response

PHOENIXVILLE, PA

Kevin Y|2024 GMC Sierra 1500

Confirmed Service Customer

10/9/2025

Very friendly and courteous, clean waiting area

10/11/2025

Kevin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

POTTSTOWN, PA

Scott T|2023 GMC Acadia

Confirmed Service Customer

10/10/2025

Again, which vehicle are we talking about? I constantly make this comment.

10/12/2025

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Patricia Y|2014 Buick Encore

Confirmed Service Customer

10/14/2025

Prompt, courteous service

10/15/2025

Patricia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHILLINGTON, PA

Francine H|2025 GMC Yukon XL 1500

Confirmed Service Customer

10/21/2025

Great experience with Taylor and staff from start to finish

10/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PHOENIXVILLE, PA

Jennifer N|2022 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Fair pricing. Personable service. Good recommendations on next service

10/28/2025

Jennifer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SINKING SPG, PA

Raymond S|2023 Buick Encore GX

Confirmed Service Customer

10/31/2025

Very friendly service manager.

10/31/2025

Raymond, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

READING, PA

William K|2022 GMC Terrain

Confirmed Service Customer

11/2/2025

Andrew was great to work with and gave a thorough description of what was needed for my vehicle from start to finish. Penske GMC/Buick is a first class dealership and always look forward to my visits.

11/4/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LEESPORT, PA

Kathleen W|2022 Buick Encore GX

Confirmed Service Customer

11/5/2025

It was my first time there and they were very attentive to my comfort during service of my 🚗 car. Everyone was kind pleasant and helpful.

11/6/2025

Kathleen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIRDSBORO, PA

Jeremy W|2024 GMC Acadia

Confirmed Service Customer

9/29/2025

I recently took my vehicle in for service and had a fantastic experience. From the moment I arrived, the staff was friendly, professional, and upfront about the work that needed to be done. They took the time to explain everything clearly and provided a fair estimate before starting any repairs. The work was completed on time and my car is running better than ever. It's clear that they take pride in their work and care about their customers. I really appreciated the honesty, quality of service, and attention to detail. Highly recommend this shop to anyone looking for reliable automotive service!

9/30/2025

Jeremy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Clarence M|2019 GMC 1500 Sierra

Confirmed Service Customer

10/20/2025

Entire process was seamless! No issues!

10/21/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

REINHOLDS, PA

Boris P|2015 GMC 2500HD Sierra

Confirmed Service Customer

10/30/2025

This Dealership, Penske, when given an issue with a vehicle. They diagnosed and tackled the problem with skill and professionalism. The outcome is ALWAYS positive!! The customer has options, but it’s answer should be Penske, for service & sales

11/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

SINKING SPRING, PA

Marjorie H|2023 Buick Encore GX

Confirmed Service Customer

11/3/2025

Just had my encore GX in for oil change tire rotation, and also to check the left front tire as it had a small leak! My car was ready within an hour, and the service manager came out to show me the tiny little nail that they had found in my tire! They are always so friendly and professional, and the waiting room is always comfortable and clean!

11/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BIRDSBORO, PA

Michael M|2019 GMC 2500HD Sierra

Confirmed Service Customer

11/7/2025

Diagnosed and fixed the problem

11/9/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MOHRSVILLE, PA

Kevin M|2026 GMC Yukon

Confirmed Sales Customer

11/10/2025

Great dealership for GMC. The sales staff and personnel at the dealership were exceptional. They were very knowledgeable and helpful with the purchase of my new 2026 Yukon.

TAYLOR DOSSANTOS

11/10/2025

Kevin, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

MOHNTON, PA

Joshua H|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/11/2025

We are highly disappointed with our entire experience. Our GPS has not been working on either navigation we use. They told us that it is completely normal for our GPS to get off track for miles. That we need to unpair and repair the phone while trying to drive. We got the truck back and went to take it to a horse show while pulling a horse trailer on the turnpike the gps stopped working again. Unconnected my phone and my gps on my phone worked just fine hooked it back up to the truck and it went off route again. The truck is making a loud squeaking noise upon start up and while driving and were told that is completely normal. However, another mechanic has told us there is an issue and will be getting a second opinion. We have only had the truck since July and so disappointed to be having issues that’s are considered normal. Also, we wanted to add tow mirrors to the truck and nobody ever got back to us if they can install this for us or not. In addition, we have paint chipping already and it’s not covered under the additional warranty that we paid for.

DENVER, PA

George T|2022 Buick Encore

Confirmed Service Customer

10/9/2025

Na

10/12/2025

George, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

READING, PA

Keith F|2022 GMC Yukon XL

Confirmed Service Customer

10/16/2025

It really surprises me how poorly I'm treated at this dealership. It's been one thing after another. I will NEVER go back to this dealership again. I will however do everything I can to tell everyone single person I know to avoid this place like the plaque. The service writers are literally the worst.

10/16/2025

Thank you for taking the time to speak with us about your experience. We’re very sorry that your visit left you feeling this way — it’s never our intention to cause frustration or disappointment. While we know words can't change what happened, we are committed to using your feedback to improve. We truly appreciate the chance to hear you out directly and hope to rebuild your trust over time.

Business Response

WYOMISSING, PA

Beth J|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/22/2025

Jared Homan is the reason we purchased from you - made the entire process EASY.... Will recommend you to all our friends and family.....here's hoping when Service department is needed they will be as awesome as the sales department :)

JARED HOMAN

10/23/2025

Beth, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

MOHRSVILLE, PA

Michael D|2022 GMC Canyon

Confirmed Service Customer

11/7/2025

Staff

11/9/2025

Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MOHNTON, PA

Charles S|2026 GMC Terrain

Confirmed Sales Customer

11/12/2025

Jared was an excellent sales person and did a great job walking me through all the steps.

JARED HOMAN

11/13/2025

Charles, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORT WASHINGTON, PA

Thomas G|2025 GMC HUMMER EV SUV

Confirmed Service Customer

11/13/2025

Excellent experience from start to finish.

11/14/2025

Thomas, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Geoff Penske GMC INC. and we hope to see you again.

Business Response

KING OF PRUSSIA, PA

Anant U|2023 Buick Encore GX

Confirmed Service Customer

11/14/2025

Prompt, friendly and competent auto service.

11/17/2025

Anant, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SHILLINGTON, PA

Scott T|2023 GMC Acadia

Confirmed Service Customer

11/17/2025

This service was for an oil change and then we decided to rotate the tires also. It took 10 days to get an appointment, even with offering to drop the vehicle off. On the day the service was performed, I didn't get a call that the vehicle was finished until after 3:00 in the afternoon and that was just a quick voice mail stating the vehicle was finished and ready for pickup. I get coupon flyers constantly in the mail, although the "sale" price was not honored.

11/18/2025

We truly appreciate your honest feedback. Please reach out to our Service Director, Jeremy Wagner, jwagner@penskegmc.com so we may identify ways to improve your experience.

Business Response

READING, PA

John B|2024 GMC Canyon

Confirmed Service Customer

9/25/2025

I was at the dealership to have my oil changed and tires rotated. The service manager was very polite and prompt. Thanks to everyone!

9/28/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Geoff Penske GMC INC. and we hope to see you again soon!

Business Response

LEBANON, PA

Peter Y|2020 GMC Acadia

Confirmed Service Customer

10/3/2025

Friendly, efficient, quality service

10/6/2025

Peter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BIRDSBORO, PA

William G|2022 Chevrolet Camaro

Confirmed Service Customer

10/15/2025

Service writers were knowledgeable and helpful with their advice. Car was clean and blemish free when picked up

10/16/2025

William, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

MOHNTON, PA

Peggy F|2023 GMC Acadia

Confirmed Service Customer

10/15/2025

I appreciate Geoff Penske for fixing my tire on a busy Monday. I dropped my car off without notice and they took care of the tire. Great service. Thank you!

10/16/2025

Peggy, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

READING, PA

Robert M|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

10/15/2025

I drove from CT to purchase my 3500 GMC Sierria. The entire process was completed online including my trade in appraisal. Randy F was fantastic to deal with and on the delivery day there were no surprises. Fair, honest and a pleasure to deal with. I would not hesitate to purchase from them in the future.

RANDY FRYBERGER

10/16/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! We sincerely value your business and look forward to your next visit!

Business Response

WALLINGFORD, CT

Anthony D|2026 GMC Yukon

Confirmed Sales Customer

10/16/2025

Great experience

RANDY FRYBERGER

10/19/2025

Anthony, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MOHNTON, PA

Carol K|2018 GMC Yukon

Confirmed Service Customer

10/24/2025

This was a great experience. I did not have to wait very long. Thanks to the service team

10/26/2025

Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Diane H|2023 GMC Acadia

Confirmed Service Customer

10/31/2025

Always friendly and polite staff. And always excellent work.

11/3/2025

Diane, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LEESPORT, PA

Jeremy W|2024 GMC Acadia

Confirmed Service Customer

11/19/2025

From the moment I arrived, the staff treated me with professionalism and respect. They walked me through every step of the process, provided a clear estimate, and delivered exactly what they promised—on time and within budget. The quality of the repair and attention to detail were outstanding. This is the kind of service every driver hopes for!

11/22/2025

Jeremy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

READING, PA

Raymond R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/4/2025

A bit frustrating

DOUGLASSVILLE, PA

Charles H|2023 Buick Encore GX

Confirmed Service Customer

11/21/2025

I brought the car in to have the check engine light that went on. The service department ran the car thru their computer and found the issue. They have the part on order and it will be repaired. I was very happy with their service.

11/24/2025

Charles, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MOHRSVILLE, PA

Kathy S|2021 Buick Encore GX

Confirmed Service Customer

12/4/2025

Call from service manager was courteous and honest

12/4/2025

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Geoff Penske GMC INC.

Business Response

BIRDSBORO, PA

Jennifer S|2025 Buick Encore GX

Confirmed Service Customer

12/4/2025

Everyone was very nice and professional

12/5/2025

Jennifer, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

READING, PA

Jared P|2018 Buick Encore

Confirmed Service Customer

12/8/2025

5 stars, Excellent! The service was fast and reliable. I was contacted immediately and I'm extremely satisfied with my service. So much so, that I brought my daughters car in to be inspected. Everyone from the dealership was super nice and professional. we will definitely use you guys for all of our automotive repair needs.

12/8/2025

Jared, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SHILLINGTON, PA

Dennis R|2011 GMC Yukon

Confirmed Service Customer

12/11/2025

Every thing went fine and the price was great 👍

12/12/2025

Dennis, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Paul H|2017 GMC Acadia Limited

Confirmed Service Customer

12/18/2025

Did the fix in a reasonable timeframe.Kept me informed along the way and was helpful in providing transportation since my normal chase driver(my wife) was home recovering from a fractured hip.

12/19/2025

Paul, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TEMPLE, PA

Peter B|2018 Chevrolet Trax

Confirmed Service Customer

12/19/2025

I had a nail in my tire and Kevin asked me to drop off the tire so they could check if it could be plugged. I needed a new tire but Kevin was very fast in ordering my tire even though they were so busy. He called me as soon as it was mounted so I could go right down to have it put on. Kevin and the rest of the Penske team did a great job!! Thanks!

12/20/2025

Peter, thank you so much for your positive comments about Geoff Penske GMC INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

READING, PA

Albert R|2026 GMC Acadia

Confirmed Sales Customer

11/20/2025

Wonderful knowledgeable salesman and staff. They made the experience terrific.

ZACHARY BURNS

11/23/2025

Albert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PENN VALLEY, PA

Lainey M|2016 Chevrolet Tahoe

Confirmed Service Customer

11/24/2025

Great experience! I’m very happy with the service. The team didn’t push for any additional work — they only did what was requested and truly needed. I really appreciate their honesty and professionalism. I’m extremely satisfied with the level of service I received.

11/25/2025

Lainey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Geoff Penske GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

Michael M|2019 GMC 2500HD Sierra

Confirmed Service Customer

12/3/2025

Fixed one of the issues. Need to bring back for the other.

12/4/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any questions, please don't hesitate to reach out!

Business Response

MOHRSVILLE, PA

Karen B|2020 Buick Envision

Confirmed Service Customer

12/5/2025

Service department is professional, efficient and reliable

12/7/2025

Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WERNERSVILLE, PA

Martin G|2024 Buick Envista

Confirmed Service Customer

12/5/2025

Everyone in the service department is helpful, friendly and explains any proposed work clearly before doing any work. The work at this dealership’s service and parts departments is always top-notch. This includes work they have done on both my current vehicles, one a Buick and one a Chevy. (I bought a new Buick here when they were a Buick/GMC dealership, and I had a good experience with that too).

12/6/2025

Martin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

Michelle C|2026 GMC Terrain

Confirmed Sales Customer

12/9/2025

Great

TAYLOR DOSSANTOS

12/10/2025

Michelle, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

MALVERN, PA

David J|2023 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

COURTEOUS, UNDERSTANDING AND EXTREMELY HELPFUL

12/12/2025

David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WYOMISSING, PA

David G|2025 GMC Sierra 1500

Confirmed Service Customer

1/7/2026

Went in to have my first oil change and tire rotation. Everyone was pleasant as usual and not only that we bought a 2026 Terrain Denali from Jared. My girlfriend was looking for a new car and low an behold we found it there. Jared was awesome as usual and we made a deal in no time. Quick and painless... Thanks again and Kudos to the entire staff. 😁😁

1/7/2026

David, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

READING, PA

Sheryl W|2022 Buick Encore GX

Confirmed Service Customer

10/29/2025

Courteous service advisors and my car was serviced in a timely manor. As always the Penske dealership is the best.

10/31/2025

Sheryl, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

WEST LAWN, PA

Charles W|2019 GMC Canyon

Confirmed Service Customer

11/26/2025

AS ALWAYS THE SERVICE DEPARTMENT DOES A GREAT JOB WHEN THEY SERVICE MY VEHICLES AND I THANK THEM FOR A JOB WELL DONE.

11/26/2025

Charles, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

READING, PA

Mark N|2024 GMC Canyon

Confirmed Service Customer

12/5/2025

Everything went just as scheduled

12/7/2025

Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIRDSBORO, PA

Charles H|2023 Buick Encore GX

Confirmed Service Customer

12/9/2025

The car was in for a fuel injection repair. It took several hours for the repair, so Penske gave me another car to use in the mean time. The repairs were completed in the time line that they quoted. The service men were very courteous and the car runs like a dream. I highly recommend Geoff Penske for all there GMC repairs.

12/9/2025

Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MOHRSVILLE, PA

James S|2026 GMC Canyon

Confirmed Sales Customer

12/9/2025

Taylor was so nice and answered all our questions. Everyone was at the dealership

TAYLOR DOSSANTOS

12/10/2025

James, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WERNERSVILLE, PA

Albert D|2023 GMC Acadia

Confirmed Service Customer

12/17/2025

Great communication and service all around; very friendly staff

12/18/2025

Albert, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

READING, PA

George H|2026 GMC Terrain

Confirmed Sales Customer

1/1/2026

very good knowledge of the vehicle purchased for lease. the sales person is the best to deal with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TAYLOR DOSSANTOS

1/2/2026

George, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SINKING SPRING, PA

Susan J|2016 Buick Enclave

Confirmed Service Customer

1/12/2026

Always a friendly greeting when I arrived. Keep me up dated every step of the way through out the appointment. highly recommend Penske service.

1/13/2026

Susan, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

READING, PA

James R|2021 Buick Enclave

Confirmed Service Customer

11/7/2025

As always, greeted at the door upon arrival. The guys told me immediately what they needed from me. I signed, done! I had a question that I wasn't sure was for the guys at the counter. They did everything they could to try and help me, and also gave me some options on where to fix my issue, which was to do with my Apple Car Play.

11/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENVER, PA

Diane H|2023 GMC Acadia

Confirmed Service Customer

11/21/2025

Always the best. Keep up the good work!

11/24/2025

Diane, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LEESPORT, PA

William G|2023 GMC Yukon

Confirmed Service Customer

11/27/2025

They always do great work, explain what has been done and are very courteous

11/28/2025

William, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOHNTON, PA

Barry S|2016 Buick Envision

Confirmed Service Customer

12/4/2025

Car service on time finished on time . Whats not like !!! Merry Christmas and Happy New Year !!

12/4/2025

Barry, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

Business Response

SINKING SPRING, PA

William G|2025 GMC Sierra 3500 HD

Confirmed Service Customer

12/15/2025

Penske service is always great. The service managers do a great job of communicating issues and remedies.

12/15/2025

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOHNTON, PA

Richard P|2013 GMC 1500 Sierra

Confirmed Service Customer

12/24/2025

It was simple, professional and complete.

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MOHNTON, PA

James M|2024 Buick Encore GX

Confirmed Service Customer

12/31/2025

They got my vehicle in last minute for an oil change . Very glad they did.

12/31/2025

James, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

Gretchen R|2021 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

When I went to pay the bill ($181.00), the service tech came over and looked at it and said he forgot to deduct something. Whatever it was, my bill was REDUCD to 140.00. It’s always nice to get a reduction in price!

1/6/2026

Gretchen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

John B|2024 GMC Canyon

Confirmed Service Customer

1/13/2026

My vehicle was taken to Penske by roadside service because when I backed out of my driveway and put it in drive it was jerking back and forth and making loud banging/clicking noises and wouldn't move. There were no issues found and has been driving fine since (???).

1/13/2026

John, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LEBANON, PA

Lisa M|2021 Buick Enclave

Confirmed Service Customer

11/14/2025

Professional quick and easy

11/16/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Michael D|2022 GMC Terrain

Confirmed Service Customer

12/7/2025

Service was done in a timely manner.

12/7/2025

Michael, It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

WERNERSVILLE, PA

Todd D|2019 Chevrolet Malibu

Confirmed Service Customer

12/15/2025

As always knowledgeable communication has been the key to my satisfaction. That is why I bring my Chevrolets to Penske instead of the local Chevrolet dealer. Penske service managers have treated me well. Paul was great and I hope he is enjoying his retirement.

12/16/2025

Todd, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! We sincerely value your business and look forward to your next visit!

Business Response

READING, PA

Humberto M|2022 GMC Savana

Confirmed Service Customer

12/29/2025

Excellent people and service thank you.

12/30/2025

Humberto, thank you for your kind words and this wonderful review! Thank you again for choosing Geoff Penske GMC INC. and we hope to see you again.

Business Response

TEMPLE, PA

Kent H|2020 GMC Terrain

Confirmed Service Customer

12/30/2025

Professional , friendly

12/30/2025

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

David R|2026 GMC Canyon

Confirmed Sales Customer

1/8/2026

x

MANHEIM, PA

Brandon D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/17/2026

I bought My 2021 Chevrolet Silverado back in July of 2024. Everything from the buying experience with my salesman Jared Homan to my experience with Andrew Eisenhower at the Service Department has been nothing short of amazing. I highly recommend Penske Gmc.

1/18/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENVER, PA

Heidi T|2022 GMC Terrain

Confirmed Service Customer

1/21/2026

Friendly employees. Enjoyed our visit there. Service was quick. Thanks.

1/22/2026

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MORGANTOWN, PA

Lainey M|2016 Chevrolet Tahoe

Confirmed Service Customer

1/22/2026

n/a

1/23/2026

Thank you so much for your four star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WYOMISSING, PA

Jennifer N|2022 Chevrolet Equinox

Confirmed Service Customer

1/27/2026

Always polite and efficient.

1/28/2026

Jennifer, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Geoff Penske GMC INC.

Business Response

SINKING SPG, PA

Erik G|2025 GMC Sierra 1500

Confirmed Service Customer

10/29/2025

Always happy with my service

11/1/2025

Erik, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOHNTON, PA

Noah H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Great experience

JARED HOMAN

11/25/2025

Noah, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!

Business Response

FLEETWOOD, PA

Sherri B|2022 Buick Encore GX

Confirmed Service Customer

11/26/2025

Staff is always welcoming & friendly.

11/27/2025

Sherri, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

Steven B|2026 GMC Canyon

Confirmed Sales Customer

12/2/2025

Everything went smooth from the test drive down to the finance guy. Truck was ready n all shined up ready for me to take it home when I arrived

JARED HOMAN

12/2/2025

Steven, thank you so much for your positive comments about Geoff Penske GMC INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

ENOLA, PA

Brian K|2021 GMC 1500 Sierra

Confirmed Service Customer

12/16/2025

The entire team did a great Job!

12/17/2025

Brian, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

READING, PA

Timothy W|2026 GMC Canyon

Confirmed Service Customer

1/6/2026

Everything is good

1/6/2026

Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Michael M|2019 GMC 2500HD Sierra

Confirmed Service Customer

1/6/2026

After two weeks of being there, the problem was finally resolved and the truck no longer smokes. One thing that wasn’t fixed however, is that the service 4WD light came on this morning. I was told that it they couldn't duplicate it, but I did first thing this morning. For as much as I just paid for the last repairs, I expect that this be handled at your expense and to provide a loner when I get back in town.

1/6/2026

Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MOHRSVILLE, PA

Peter A|2020 GMC Acadia

Confirmed Service Customer

2/5/2026

Got quick appointment. Service rep was great. Efficient, friendly, professional service

KEVIN LARA

2/9/2026

Peter, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRDSBORO, PA

JOSEPH F|2026 GMC Terrain

Confirmed Sales Customer

2/10/2026

We have always dealt with Randy for the purchase of our vehicles. He was always very helpful and available with any questions.

RANDY R

2/12/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SINKING SPG, PA

Brock F|2026 GMC Terrain

Confirmed Sales Customer

12/26/2025

Very fast and pleasureable experience

TAYLOR DOSSANTOS

12/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MOHNTON, PA

Dean H|2024 GMC Canyon

Confirmed Service Customer

1/8/2026

No issues.

1/8/2026

Dean, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTTSTOWN, PA

Amy W|2024 Buick Encore GX

Confirmed Service Customer

1/10/2026

I was pleased to get s phone call offering to complete an inspection and save me a return trip the following month.. the service and thoughtfulness was both great and appreciated!

1/11/2026

Amy, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SINKING SPRING, PA

Douglas S|2017 GMC Terrain

Confirmed Service Customer

1/14/2026

My only issue last Friday was that it took 1hour, 45 minutes for an oil change & tire rotation given I had a scheduled , waiting appointment

1/14/2026

Douglas, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

William F|2017 GMC Acadia Limited

Confirmed Service Customer

1/28/2026

Everyone was very respectful and friendly.

1/29/2026

William, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

READING, PA

JENNY R|2026 GMC Acadia

Confirmed Sales Customer

2/3/2026

Our experience buying our new Acadia was great from the beginning. Would definitely recommend buying a car here

RANDY R

2/3/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MERTZTOWN, PA

Hartman F|2016 GMC Canyon

Confirmed Service Customer

2/5/2026

Well to start out Kevin Lara did a great job with helping me out with what it was going to cost and getting my truck done in a timely manner! It was a really good experience!!

KEVIN LARA

2/8/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

KEVIN R|2026 GMC Acadia

Confirmed Sales Customer

2/12/2026

Taylor was very knowledgeable and very professional

TAYLOR T

2/14/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHAMPTON, PA

SHERRY S|2026 GMC Acadia

Confirmed Sales Customer

2/17/2026

This was our first time shopping at Geoff Penske for our new 2026 Acadia, the experience started out with the online chat options which than the salesman Jared Hamon contacted me directly to assist with you questions. He was super easy to work with and we had the majority of the deal completed via phone & texts which was awesome for us. This saved us time on pick up day! We are very pleased with our expereience and would return to Penske for future purchases!

JARED J

2/18/2026

Sherry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTTSTOWN, PA

Doreen O|2014 Buick Encore

Confirmed Service Customer

12/3/2025

We dropped car at dealership on Sat (for Monday service). Everyone was helpful and even took us home! What a great team!

12/4/2025

Doreen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

Jeffrey S|2026 GMC Canyon

Confirmed Sales Customer

12/31/2025

The Salesman was very friendly and professional. The complete experience and process went smooth and I am very pleased with the outcome - I Have a NEW GMC CANYON - LOVE IT!

JARED HOMAN

1/1/2026

Jeffrey, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NEW HOLLAND, PA

Todd D|2020 Chevrolet Suburban

Confirmed Service Customer

1/16/2026

If I wasn't happy I wouldn't be a repeat customer. I am there so frequently for parts and service the cashier and service managers know my name. I am going to be scheduling my boat trailer to be inspected by Penske. The service department has been great.

1/16/2026

Todd, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

READING, PA

Carol K|2018 GMC Yukon

Confirmed Service Customer

1/16/2026

The service staff person was very helpful and nice. My requests were completed and all the work was done in a very timely manner.

1/16/2026

Carol, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

READING, PA

Martin G|2014 Chevrolet Equinox

Confirmed Service Customer

2/4/2026

This dealership consistently provides five star vehicle service. They have friendly, knowledgeable staff willing to take time to explain proposed work and answer any questions in understandable terms.

ANDREW EISENHOWER

2/7/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

READING, PA

Scot L|2017 GMC Acadia

Confirmed Service Customer

2/11/2026

The service department was able to take care of all our service needs in 25 hrs.

KEVIN LARA

2/13/2026

We appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SHILLINGTON, PA

Erik G|2025 GMC Sierra 1500

Confirmed Service Customer

2/16/2026

Service was fast and professional

ANDREW EISENHOWER

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MOHNTON, PA

JOSEPH R|2026 GMC Sierra 1500

Confirmed Sales Customer

2/18/2026

Very simple buying experience. I lived out of state from the dealer; I purchased here to get the specific version of truck that I wanted. They made the process easy, we conducted almost all of our business over the phone or email, and I was able to make 1 trip out there with everything in hand in order to leave the same day with my new vehicle. Very professional, and if I needed to do again I would not have reservations.

TAYLOR T

2/20/2026

Joseph, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Geoff Penske GMC INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MATAWAN, NJ

Joseph J|2025 GMC Acadia

Confirmed Service Customer

2/13/2026

Picked up my car installed the defective parts completed. Service. And detailed the entire car thank you

ANDREW EISENHOWER

2/16/2026

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW HOLLAND, PA

Jeremy Y|2023 Chevrolet Blazer

Confirmed Service Customer

2/20/2026

First time customer for service. All were professional and proficient

KEVIN LARA

2/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

READING, PA

KAREN P|2026 GMC Acadia

Confirmed Sales Customer

2/24/2026

No stress, no hassle buying experience

TAYLOR T

2/27/2026

Karen, we are so happy to read such a great survey about Geoff Penske GMC INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BERNVILLE, PA

Jeremy W|2024 GMC Acadia

Confirmed Service Customer

2/24/2026

I recently brought my vehicle in for service and had an excellent experience from start to finish. Scheduling the appointment was quick and easy, and when I arrived, the staff greeted me promptly and made the check-in process seamless. The service advisor took the time to clearly explain what would be done, provided an accurate estimate, and kept me updated throughout the visit. The waiting area was clean and comfortable, and my vehicle was ready right on time. The work was completed professionally, and my car is running perfectly. I also appreciated the transparency—there were no surprise charges, and everything was thoroughly explained before I left. It’s refreshing to find a service team that’s knowledgeable, honest, and truly customer-focused. I’ll definitely be returning for future maintenance and highly recommend them to anyone looking for reliable automotive service!

ANDREW EISENHOWER

2/26/2026

Jeremy, we're happy to hear you had such a positive experience with our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Geoff Penske GMC INC.!

Business Response

READING, PA

Margaret J|2024 GMC Acadia

Confirmed Service Customer

2/27/2026

Easy scheduling, comfortable waiting area, quick turnaround!

ANDREW EISENHOWER

3/2/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

READING, PA

Michael O|2021 Buick Encore

Confirmed Service Customer

2/27/2026

Had some front suspension damage from hitting a curb . I had it towed in on a Monday . By Tuesday I was contacted with a detailed list of parts and the amount for repairs. The next day try car was finished and ready for me. Great service and car is running good.

KEVIN LARA

3/2/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

ADAMSTOWN, PA

Dave P|2020 GMC Yukon XL

Confirmed Service Customer

3/2/2026

Andrew was great to work with.

ANDREW EISENHOWER

3/4/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SINKING SPRING, PA

Scot L|2019 GMC 1500 Sierra

Confirmed Service Customer

10/21/2025

Ordering parts was easy. The tires I ordered arrived when promised. Scheduling mounting & balancing was easy & convenient. The GM tire deal saved me about $150.00 over other tire companies.

10/22/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

Steven K|2023 GMC Yukon

Confirmed Service Customer

12/18/2025

Fast courteous service .

12/19/2025

Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LANDISVILLE, PA

Keith W|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/24/2025

It has been great dealing with them. I would absolutely buy from them again.

JARED HOMAN

12/25/2025

Keith, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

NEWARK, DE

Socrates G|2026 GMC Terrain

Confirmed Sales Customer

1/7/2026

An excellent experience, seamless and efficient. The team was pleasant to deal with.

RANDY FRYBERGER

1/8/2026

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Geoff Penske GMC INC.

Business Response

WYOMISSING, PA

Larry K|2003 Chevrolet Silverado 1500

Confirmed Service Customer

1/8/2026

Did what I asked them to do. Was a good job

1/9/2026

Larry, your satisfaction is our top priority. If you're ever in need of more help, please let us know!

Business Response

MOHNTON, PA

Linette R|2024 Buick Encore GX

Confirmed Service Customer

1/21/2026

the waiting area is always clean and has ability to plug in phones etc my only complaint was the sales men were a little loud ext time i’ll bring my earphones n

1/21/2026

Linette, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

READING, PA

Diane C|2019 Buick Encore

Confirmed Service Customer

2/2/2026

Always Accommodating, and Great Service. Forewarns the customer of upcoming service needs.

KEVIN LARA

2/4/2026

Diane, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

PETER Y|2026 GMC Acadia

Confirmed Sales Customer

2/13/2026

Helpful, knowledgeable, professional, responsive.

ZACHARY Z

2/15/2026

Peter, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRDSBORO, PA

Jennifer N|2022 Chevrolet Equinox

Confirmed Service Customer

3/9/2026

Staff diagnosed problem with the infotainment system and ordered the necessary part. They scheduled the repair as soon as the part arrived and it fixed the problem!

KEVIN LARA

3/9/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

SINKING SPG, PA

Joseph B|2025 GMC Acadia

Confirmed Service Customer

1/20/2026

I. Don’t. Know what is included in the. First. Service on a $50,000 vehicle but three days after the service I get a. TPS alert that I have a low tire Do we not check tire pressures or rotate tires when the car is serviced And when I check the tire pressures they are all low

1/21/2026

We sincerely apologize for the inconvenience and frustration this caused. You are absolutely right—tire pressures should be checked during a service visit, and it’s clear that this was overlooked in your case. We understand how disappointing it is to experience an alert so soon after servicing your vehicle, especially one of this value. This is not the level of care or attention we strive to provide, and we truly regret the oversight. We would appreciate the opportunity to make this right and ensure your vehicle is properly inspected and taken care of.

Business Response

NEW HOLLAND, PA

Linette A|2024 Buick Encore GX

Confirmed Service Customer

2/27/2026

comfortable waiting time

ANDREW EISENHOWER

3/2/2026

Linette, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! General Manager Victor Popescu (610) 777-1300

Business Response

READING, PA

Jon F|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

3/10/2026

was kept well informed of issues with my truck

KEVIN LARA

3/11/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

READING, PA

Kyle P|2025 Buick Encore GX

Confirmed Service Customer

3/17/2026

Dropped car off night before for oil change. Was done by 2pm the next day. No issues

ANDREW EISENHOWER

3/18/2026

Kyle, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROBESONIA, PA

Paul B|2017 GMC Acadia Limited

Confirmed Service Customer

3/28/2026

Good Service.....Good Explaination of issues.Took care of getting me home and coming back for me when my vehicle was done.Got me an appointment for a repair of an issue that was found that could not be fixed the same day.

KEVIN LARA

3/30/2026

Paul, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TEMPLE, PA

Paul B|2017 GMC Acadia Limited

Confirmed Service Customer

4/2/2026

The service was fine.You brought me home and came and got me when my vehicle was done.My only issue is minor but still kind of bugs me. I have been going to your dealership for over 40years when it was still Dan Phelps.I guess I was lucky in all those years that I never had a really major repair bill so I never really paid too much attention too the labor line items on your invoices. But this invoice jumped out a little. I assume you use the Flat Rate System or you would not have been able to quote me a price for the repair. Having looked at the invoice,you give detail pricing for parts ,fluids, consumables but when it comes to labor you just list the jobs that were performed and a total labor cost.....not the hours charged for specific tasks or the hourly rate you are charging.In my case it was one entry for $1054,50.*****On another note, when this same vehicle was in the previous week for State Inspection .oil change and check the belts and hoses, I didn't realize that also meant tire rotation which i think cost me $29.00 for tires that were purchased elsewhere with free lifetime rotation included.Enough said,I still love you guys and you do take care of me when needed,

TEMPLE, PA

Daniel A|2017 GMC Terrain

Confirmed Service Customer

2/2/2026

The experience of buying was good. But I only drove the car 800 miles. It started stalling, leaking oil. Our trip was only 16 miles round trip. Babied it home. Oil all over the bottom of the car. Rolled backed it to the dealer on my dime. Service called, GMC will pay only so much of the bill. Out of my pocket 878.??. Got to the dealer to pick it up. Does not start. At the time only the sales end was open. Sales offered to jump it. I said no u let service start it. Very disappointed in the whole experience of buying this GMC product.

MOHNTON, PA

JESSE L|2026 GMC Canyon

Confirmed Sales Customer

2/24/2026

Smooth experience from start to finish.

JARED J

2/27/2026

Jesse, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHESTERTOWN, MD

CARLOS C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/18/2026

Good service Good comunicación Better prices on berks county

RANDY R

3/19/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Peter Y|2026 GMC Acadia

Confirmed Service Customer

3/18/2026

Everything was great.

KEVIN LARA

3/19/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BIRDSBORO, PA

Catherine W|2016 Buick Regal

Confirmed Service Customer

3/20/2026

Experience was great. They took care of my oil change and state inspection without any problems.

KEVIN LARA

3/21/2026

Catherine, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENVER, PA

Stephen M|2024 GMC Sierra 3500 HD

Confirmed Service Customer

3/20/2026

Quick appointment and just the right time to complete the service requested.

KEVIN LARA

3/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

Scot L|2019 GMC 1500 Sierra

Confirmed Service Customer

4/4/2026

When my Sierra developed a transmission issue, the Service and Parts departments worked together to get me back on the road in 2 & 1/2 days.

SHILLINGTON, PA

Katie L|2018 Buick Encore

Confirmed Service Customer

4/8/2026

I had a scheduled appointment at 3 PM for sticker replacements and still ended up waiting a little over an hour, despite being the only one in the waiting room. I understand there are other services and appointments, but with a scheduled time, I didn’t expect such a long wait. If I had known it would take 75 minutes, I would have just dropped my car off the night before. Normally I have great service here, but this experience was really frustrating.

READING, PA

Carol K|2018 GMC Yukon

Confirmed Service Customer

2/11/2026

Service staff were very friendly and helpful. They checked into my concerns and alerted me about the status of my repairs. The service was also done in a very timely fashion

KEVIN LARA

2/12/2026

We're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

READING, PA

Mark J|2019 GMC Yukon

Confirmed Service Customer

3/3/2026

Great dealership and Service Department

KEVIN LARA

3/5/2026

Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

Robert C|2014 GMC 1500 Sierra

Confirmed Service Customer

3/3/2026

Andrew was great to work with. Did great job working with the warranty company to get my trans covered in a timely manner. Great attitude and communication.

ANDREW EISENHOWER

3/5/2026

We're happy you found our staff supportive throughout your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TEMPLE, PA

Anant U|2023 Buick Encore GX

Confirmed Service Customer

3/3/2026

Prompt and good quality service.

ANDREW EISENHOWER

3/5/2026

Anant, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

SHILLINGTON, PA

Julie S|2025 Buick Envista

Confirmed Service Customer

3/6/2026

Took my car for inspection - great communication, car was ready on time.

ANDREW EISENHOWER

3/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Reading, PA

MARIAH P|2026 GMC Terrain

Confirmed Sales Customer

3/24/2026

Was good

RANDY R

3/26/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

READING, PA

Donna L|2019 Buick Encore

Confirmed Service Customer

3/24/2026

Service Dept very friendly listen to your needs I had an appt I forgot about and they took the time to see I was in and out in time for my appt

ANDREW EISENHOWER

3/26/2026

Donna, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

READING, PA

Michael M|2019 GMC 2500HD Sierra

Confirmed Service Customer

4/6/2026

Great job as always

ANDREW EISENHOWER

4/7/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOHRSVILLE, PA

LARRY F|2026 GMC Canyon

Confirmed Sales Customer

4/10/2026

Extremely friendly, no pressure, just a great experience.Worth the 2 hour drive hands down

RANDY R

4/11/2026

Larry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OLD FORGE, PA

John S|2024 GMC Canyon

Confirmed Service Customer

2/18/2026

I called to make a service appointment for my GMC Canyon oil change and what scheduled by Kevin. He was very courteous, as all the service staff are. When I arrived, my truck was taken in early and completed timely. Thanks to everyone at Penske GMC.

KEVIN LARA

2/20/2026

John, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Business Response

LEBANON, PA

Diana H|2023 Buick Encore GX

Confirmed Service Customer

2/20/2026

As soon as I walked in the door everyone said good morning to me and hello Ms. Haan and they went right to work!! The front desk and the mechanical crew always are so nice and thoughtful and timely

KEVIN LARA

2/23/2026

Diana, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRDSBORO, PA

TEJAY W|2026 GMC Terrain

Confirmed Sales Customer

3/4/2026

Very straight forward with the pricing

JARED J

3/6/2026

We are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DOVER, DE

Michael D|2017 GMC 2500HD Sierra

Confirmed Service Customer

3/19/2026

Na

ANDREW EISENHOWER

3/20/2026

Michael, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

Nancy C|2024 Buick Envision

Confirmed Service Customer

3/22/2026

They explained everything thoroughly and very professional. Excellent service.

ANDREW EISENHOWER

3/25/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

READING, PA

Steven S|2026 GMC Sierra 1500

Confirmed Service Customer

3/30/2026

Always a solid dealership on sales and service!

ANDREW EISENHOWER

3/31/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTTSTOWN, PA

Jamie M|2022 GMC 1500 Sierra

Confirmed Service Customer

3/30/2026

Professional service writers and a very easy experience.

KEVIN LARA

3/31/2026

Jamie, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HAMBURG, PA

Hector M|2025 GMC Canyon

Confirmed Service Customer

4/1/2026

Quick service

READING, PA

David L|2015 GMC Canyon

Confirmed Service Customer

4/9/2026

Personal were very friendly and professional! Excellent service department.

ANDREW EISENHOWER

4/10/2026

David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

Business Response

WEST LAWN, PA

Linda G|2020 GMC Acadia

Confirmed Service Customer

4/11/2026

I have been bringing my 2020 Acadia to your dealership for routine maintenance since its original purchase. My experience has always been positive.

ANDREW EISENHOWER

4/13/2026

Linda, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WYOMISSING, PA

Michael M|2026 GMC Sierra 1500

Confirmed Sales Customer

1/11/2026

Working with Taylor at Geoff Penske GMC was a pleasant no pressure experience. I felt very comfortable with the entire staff as well. I bought a great truck at a great price.

TAYLOR DOSSANTOS

1/11/2026

Michael, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CANDOR, NY

Allen S|2023 GMC Terrain

Confirmed Service Customer

1/30/2026

When I arrived at the dealership, I was greeted and treated with professionalism and respect by the service advisor. I had taken the car there for oil change and tire rotation, and this was completed in a timely manner, and I was back on the road in no time at all. While I was waiting in the Customer lounge all the employees there were very nice said hello asked if I needed anything and were very courteous. I appreciate the professionalism and courteousness of the staff at Penske GMC.

OLEY, PA

James W|2017 Buick Verano

Confirmed Service Customer

2/23/2026

Try timely service. Friendly staff.

ANDREW EISENHOWER

2/26/2026

James, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

JARRETT G|2026 GMC Sierra 1500

Confirmed Sales Customer

3/15/2026

Great low pressure from my salesman Zach. Friendly and knowledgeable. Smooth transaction on the buying process as well. Very happy with my new Sierra.

ZACHARY Z

3/18/2026

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

Business Response

BLANDON, PA

Elizabeth V|2024 Buick Encore GX

Confirmed Service Customer

4/4/2026

The service person saved me a bundle by showing me how to use my rewards points.

READING, PA

Tania P|2025 Buick Encore GX

Confirmed Service Customer

4/7/2026

Highly recommend! Kevin was very informative with my rebates. As always great customer service.

READING, PA

Conrad G|2022 GMC Terrain

Confirmed Service Customer

4/7/2026

All work was done and in a good time. Andrew was very helpful and treated me with respect and professalism.

ANDREW EISENHOWER

4/8/2026

Conrad, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SINKING SPRING, PA

TYLER D|2026 GMC Canyon

Confirmed Sales Customer

4/12/2026

Had an amazing experience with the management team and sales people helped get me through the process of getting new vehicle while doing fair trade for my car took advantage of all the GM rewards very knowledgeable team members and professional service

TAYLOR T

4/13/2026

Tyler, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

READING, PA

BROC T|2026 GMC Sierra 1500

Confirmed Sales Customer

3/14/2026

Great experience zero sales pressure. My sales rep Jared was excellent very knowledgeable. All incentives were provided with zero haggle.

JARED J

3/16/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

READING, PA

Rick D|2013 Chevrolet Equinox

Confirmed Service Customer

4/13/2026

Was greeted politely by a friendly staff member and I explained my issue. I had no appointment and he explained that the schedule was full and couldn't promise my car would be done that day but would see what he could do. I told him I understood and left (btw, I just live across the street). Several hours later I received a call that my car was ready and the price for service was much less than expected. Ever staff member I encountered was polite, professional, and friendly. I always bring my car here for service and will continue to do so.

SHILLINGTON, PA

Timothy F|2026 GMC Canyon

Confirmed Service Customer

4/14/2026

All Good

KEVIN LARA

4/15/2026

Timothy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Carlos J|2026 GMC Sierra 2500 HD

Confirmed Service Customer

4/27/2026

Sales 5 start no complain Seevice First time the left some bolt loose Second time body shop did good job but bolt still loose

OLEY, PA

Robert J|2023 GMC Terrain

Confirmed Service Customer

4/27/2026

Very nice dealership, Great Sales, service advisors and Mechanics, very good relaxing environment

WYOMISSING, PA

Harvey R|2023 GMC Canyon

Confirmed Service Customer

5/12/2026

I had my wiper blades replaced and what takes 5 minutes to do they charged me for that, and the price of the blades were higher than listed in the GMC app. which i was told the price was an on app only price nowhere telling the customer that. losing trust in dealerships service dept is never a good thing. Service after the sale is becoming nothing more than words. Very likely not returning!!

ANDREW EISENHOWER

5/12/2026

Thank you for sharing your feedback. We’re sorry to hear your recent service visit did not meet your expectations. We understand your frustration regarding both the labor charge for the wiper blade replacement and the pricing discrepancy you experienced between the GMC app and the dealership. Transparency and trust are extremely important to us, and we regret that we left you feeling disappointed. Your comments about pricing clarity and communication have been shared with our service team so we can improve the customer experience moving forward. We truly value your business and would appreciate the opportunity to speak with you directly to better understand your concerns and see if there is a way we can make this right. Please contact us at your convenience.

Business Response

READING, PA

Joseph M|2022 GMC 1500 Sierra

Confirmed Service Customer

6/3/2026

Everything was done in a timely manner.it would have been nice for them to wash it, I will go back for service again and possibly purchase a new vehicle at some point.

IAN YOUTZ

6/4/2026

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Geoff Penske GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHILLINGTON, PA

Scot L|2019 GMC 1500 Sierra

Confirmed Service Customer

2/19/2026

Setting up my service appointment was easy. The Service Technician caught some items that needed attention, I was informed and they were taken care of.

KEVIN LARA

2/21/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHILLINGTON, PA

Tammy M|2011 Buick LACROSSE

Confirmed Service Customer

2/20/2026

Great customer service

ANDREW EISENHOWER

2/23/2026

Tammy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

David M|2026 GMC Terrain

Confirmed Service Customer

4/19/2026

Very friendly service

MOHNTON, PA

Rodney M|2022 GMC 3500HD Sierra

Confirmed Service Customer

4/21/2026

Service was very helpful had a terrible experience with another dealership. Your service department walked me through the process. So happy

WOMELSDORF, PA

Kevin R|2021 GMC Acadia

Confirmed Service Customer

4/22/2026

The service team is great overall. I'm just disappointed that, when i picked my vehicle up, there was a brand new service issue message on the dashboard that wasn't addressed or discussed with me prior to pickup. I was told at pickup when i asked what this error was that nobody knew and it couldn't be looked at that day and now i have to bring it back in again for another day of service. It's an inconvenience for sure but shouldn't someone have seen this error message and addressed it with me via phone before I came in to pick the vehicle up?

READING, PA

Roger S|2020 GMC Acadia

Confirmed Service Customer

4/22/2026

Prompt service.

OLEY, PA

Scot K|2024 GMC Sierra 1500

Confirmed Service Customer

5/1/2026

Kevin has been great and helpful

MOHNTON, PA

Richard L|2022 GMC Terrain

Confirmed Service Customer

5/2/2026

Kevin took care of my service requirements and provided me with info on replacement tire options. Work was done quickly.

WERNERSVILLE, PA

Misty M|2021 GMC Terrain

Confirmed Service Customer

5/5/2026

Per usually, great and honest service.

READING, PA

Robert E|2026 GMC Sierra 1500

Confirmed Service Customer

5/17/2026

Hopefully my next visit is better than the first time.

WYOMISSING, PA

BRAD J|2026 GMC Canyon

Confirmed Sales Customer

6/26/2026

Couldn’t be happier with the entire experience from start to finish . With extra emphasis on Kevin my salesman.

KEVIN K

6/27/2026

Brad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST LAWN, PA

Troy G|2025 GMC Sierra 1500

Confirmed Service Customer

4/13/2026

The guys at Geoff Penske are great, they serviced my GMC Denali did a nice job and finished in a timely manner. Thank you.

ANDREW EISENHOWER

4/13/2026

Troy, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RICHLAND, PA

Patricia H|2022 Chevrolet Equinox

Confirmed Service Customer

7/5/2026

Ian was very polite, friendly, helpful and positive. He arranged for a shuttle for me, understanding my situation with a husband with Parkinson and the need to have my car fixed..

IAN YOUTZ

7/6/2026

Patricia, we're happy you found our staff to be so supportive during your experience here at Geoff Penske GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROBESONIA, PA

Kevin M|2026 GMC Yukon

Confirmed Service Customer

4/20/2026

Great service and very professional employees.

ANDREW EISENHOWER

4/21/2026

Kevin, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MOHNTON, PA

ERIK H|2026 GMC Yukon XL 1500

Confirmed Sales Customer

7/29/2026

Very Pleased with the Sales and delivery process.. Great Job Taylor and Harry!

TAYLOR T

7/31/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OXFORD, PA

DAVID G|2026 GMC Sierra 1500

Confirmed Sales Customer

8/7/2026

Zach was great. Very helpful, knowledgeable and patient as we made our decision between 3 truck options. Thank you.

DENVER, PA

James L|2024 GMC Canyon

Confirmed Service Customer

4/7/2026

Always great service!

KEVIN LARA

4/8/2026

James, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

READING, PA

Jeffrey H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/20/2026

Always very professional, great communication.

ANDREW EISENHOWER

7/21/2026

Jeffrey, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

READING, PA

Glenn W|2026 GMC Sierra 1500

Confirmed Service Customer

8/19/2026

Very good

ANDREW EISENHOWER

8/20/2026

Glenn, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DOUGLASSVILLE, PA

Michael M|2019 GMC 2500HD Sierra

Confirmed Service Customer

7/3/2026

Great job

ANDREW EISENHOWER

7/5/2026

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MOHRSVILLE, PA

Paulette L|2011 Buick Regal

Confirmed Service Customer

7/17/2026

Tim, the serviceman, was courteous and true to his word. The job was completed when he said it would be done and the color was correct. The job looks good, the rate was reasonable and I would recommend this service. .

TIM MOYER

7/18/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

READING, PA

Thomas M|2025 GMC Acadia

Confirmed Service Customer

4/10/2026

Fast easy comfortable waiting room

ANDREW EISENHOWER

4/11/2026

Thomas, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

READING, PA

Elizabeth R|2019 Chevrolet Traverse

Confirmed Service Customer

6/30/2026

I always have great service when I come here. The body shop manager Jeremy greeted me right away and helped to check me in since Andrew was busy. The service is fast, efficient and consistent and customer service is by far the best.

ANDREW EISENHOWER

7/2/2026

Elizabeth, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

READING, PA

BARTON S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

7/8/2026

Our experience was great-as was our salesperson Kevin!

KEVIN K

7/9/2026

Barton, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Christopher B|2023 GMC Yukon

Confirmed Service Customer

4/11/2026

Great service and communication.

ANDREW EISENHOWER

4/13/2026

Christopher, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

READING, PA

Daren L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/12/2026

When I bought my truck part of my deal was to get two free oil changes and they honored that deal so that was a good thing!

KEVIN LARA

4/13/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST LAWN, PA

Robert H|2019 Buick Envision

Confirmed Service Customer

5/4/2026

none

READING, PA

Allen S|2023 GMC Terrain

Confirmed Service Customer

6/3/2026

I was there to have oil change, tire, rotation, and state and emissions inspection. The staff was very friendly. The work was done in a timely manner, and everything that was done was clearly stated to us and on the work order. I give Penske GMC an A1 rating.

ANDREW EISENHOWER

6/4/2026

Allen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

CHAD H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/23/2026

It was great! We will recommend this place over and over again!

TAYLOR T

6/25/2026

Chad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FLEETWOOD, PA

NICHOLAS G|2026 GMC Terrain

Confirmed Sales Customer

8/13/2026

Ken and the team at Penske GMC were a pleasure to work with!

KENNETH K

8/14/2026

Nicholas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WAYNE, PA

STEVEN S|2026 GMC Sierra 1500

Confirmed Sales Customer

3/17/2026

Every experience we've had at Geoff Penske dealership has been A+++! From sales to service, the staff are friendly, knowledgeable, and available when we need them.

JARED J

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

POTTSTOWN, PA

Janet L|2024 Buick Encore GX

Confirmed Service Customer

4/22/2026

It was a pleasant experience

WEST LAWN, PA

Diane S|2022 GMC Terrain

Confirmed Service Customer

4/22/2026

The staff was very courteous and informative

READING, PA

Scott M|2024 GMC Yukon XL 1500

Confirmed Service Customer

5/7/2026

Andrew did a great job listening to my concerns and issues. Then he identified that I also needed an inspection and oil change. The technician that worked on my vehicle went out of his way to attempt to verify my trailering issue, which turned out to be poor contacts on my end. This computer controlled trailering system may be beneficial is some aspects, however a hard-wired trailer is much easier to troubleshoot. Thank You

READING, PA

Robert R|2024 GMC Sierra 1500

Confirmed Service Customer

5/21/2026

They got me in without an appoitment.

SINKING SPRING, PA

RUSSELL L|2026 GMC Sierra 1500

Confirmed Sales Customer

5/27/2026

Explained the process very well , would recommend .

KENNETH K

5/28/2026

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

Business Response

BERNVILLE, PA

Randall S|2014 Buick Enclave

Confirmed Service Customer

6/30/2026

fast and easy no issues

ANDREW EISENHOWER

7/2/2026

Randall, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

SINKING SPRING, PA

JESSICA S|2026 GMC Yukon XL 1500

Confirmed Sales Customer

8/10/2026

Our salesman Randy was helpful, knowledgeable, and personable. He asked for our wants and need, never making us feel pressured or uncomfortable. He was great!

RANDY R

8/11/2026

Jessica, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLANDON, PA